Expert Analysis

• How Firms Adopting AI Can Learn From CRM Rollout Mistakes

  Law firms should learn from the challenges that have plagued client relationship management system adoption for over 30 years as they evaluate whether and how to implement artificial intelligence tools, says consultant Paul Manuele.

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  RFP Reset: Start With Client Service

  As clients increasingly expect the sophistication that artificial intelligence makes possible, law firms can use the proposal to adopt a client service mindset that delivers practical guidance the in-house legal team can use without translation, say attorneys at Stinson.

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  Legal Tech Talks: Notorio Co-Founder On Measuring Value

  Leonardo Lupiano, co-founder at Notorio, discusses the importance of establishing performance metrics, analyzing product usage and calculating the return on investment when considering whether to adopt a new technology.

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  Biz Development Tip Of The Month: Play The Long Game

  Lawyers who consistently maintain early-career and personal relationships, track contacts, and make thoughtful outreach over time will be better positioned to generate future client work, referrals and leadership opportunities, says Deborah Farone at Farone Advisors.

• 5 Due Diligence Steps For A Successful Succession Plan

  Instead of relying on abstract policies, firm leadership should develop concrete succession plans before rainmakers announce retirement that track which tasks intended successors are assuming, how the outgoing member is transferring their knowledge and whether clients are yet relying on the replacement, says Ronald Levine at Herrick Feinstein.

• 5 Ways Law Firms Can Build Lasting AI Visibility

  As generative artificial intelligence tools become embedded across the entire digital ecosystem, law firm leaders can build an enduring footprint with five factors that ensure their firms remain visible no matter how underlying models evolve, says Melanie Trudeau at Reputation Ink.

• Nonequity Partner Boom Forces Lawyers To Pick A Lane

  With firms increasingly offering the nonequity partnership tier, the position can become either a parking spot to help build a book of business or a permanent landing zone, and for those who want to become equity partners, business development matters more than ever, says Kate Reder Sheikh at Major Lindsey.

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  RFP Reset: Focus On Execution, Not Just Expertise

  Law firms that treat responses to requests for proposal as concrete evidence of staffing, budgeting, communication and project management discipline will be better positioned to win business from legal departments than firms that tout generic credentials alone, says LaResa Young at St. Jude Children's Research Hospital.

• 3 Ways Firm Leaders Can Nurture AI Fluency

  Lawyers can’t develop artificial intelligence fluency from continuing legal education courses, webinars or email updates, so firm leaders must foster conditions that are conducive to attorney learning if they want AI investments to deliver their promised return, says Adrienne Prentice at Keep Company.

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  Biz Development Tip Of The Month: Harness Client Trust

  Clients stay with counsel not simply because their lawyers follow the rules, but because they feel safe, respected and heard, making trust essential to business development, especially in high-stakes matters where reputational risk runs high, says Derrelle Janey at Olshan Frome.

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  Legal Tech Talks: Summize GC On Operating Strategically

  Lexi Lutz, general counsel of Summize, discusses how legal tech can make lawyers more proactive and less tied up in repetitive process work, so that they can spend more time acting as real business partners.

• How Associates Can Use AI To Gain A Biz Development Edge

  Junior lawyers can harness artificial intelligence to identify where they are gaining traction with clients and build a data-driven business development foundation long before conversations about partnership track begin, says Tigist Kassahun at Vinson & Elkins.

• Trump's EO Puts AI Agent Governance On GC Agenda

  Section 4 of President Donald Trump's executive order promoting the advancement of artificial intelligence innovation and security establishes a federal baseline around AI agents, so general counsel cannot wait for enforcement to define the standard, says Camilo Artiga-Purcell at Kiteworks.

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  RFP Reset: Standardize Pricing Requests

  To keep up with rising legal costs amid an industry overhaul fueled by artificial intelligence, legal departments can make outside counsel requests for proposal more defensible and cost-effective by making pricing requests uniform, requiring comparable fee templates and evaluating staffing assumptions, says Colin Levy at Malbek.

• Making Legal Cents: Create Marketing Clients Find Useful

  The law firm marketing efforts with the best return on investment are things that actively provide value to potential clients: practical business guidance, uncluttered proposals that anticipate their questions and opportunities to participate in curated industry conversations, says Shireen Hilal at Maior Strategic Consulting.