Ticketmaster’s Taylor Swift debacle highlights predatory practices

By Madeline Hughes (December 6, 2022) -- Ticketmaster has come under intense regulatory scrutiny since it botched the ticket sales for Taylor Swift, leaving customers, like myself, stranded in the online queue for hours while the website crashed, yet the sale still smashed records. More than a whopping 2 million tickets were sold for 47 of the shows where Ticketmaster has exclusive contracts with venues of Swift’s 52-stadium “Eras” tour....

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